Data & Privacy
This Privacy Policy explains how lipat4 collects, uses, stores, and protects your personal information when you use our platform. Your privacy is fundamental to how we operate, and we are committed to handling your data with the highest standard of care and transparency.
lipat4 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the lipat4 platform at https://lipat4.cam. We operate as an internationally licensed online betting and gaming platform serving Members primarily located in Indonesia, including those in Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and other regions across the archipelago.
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. We take data protection seriously and apply industry-standard security measures to safeguard the personal information of every lipat4 Member. Our practices are consistent with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, and integrity.
If you have any questions about how lipat4 handles your personal data, you may contact our privacy team at any time using the contact details provided in Section 15 of this Policy.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that relates to an identified or identifiable natural person, including name, identification number, email address, device identifiers, and financial information. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | lipat4, the entity that determines the purposes and means by which personal data is processed. |
| "Member" / "You" | Any individual who has registered an account on the lipat4 platform and is subject to the Platform's Terms & Conditions. |
| "Third-Party Processor" | Any external service provider engaged by lipat4 to process personal data on its behalf, including payment processors, KYC verification providers, and analytics services. |
| "Cookies" | Small data files stored on a user's device by a web browser, used to remember session information, preferences, and browsing activity on the lipat4 platform. |
lipat4 collects only the personal data necessary for the operation of its platform, fulfilment of its legal obligations, and delivery of a secure and personalised experience to its Members. The categories of personal data we collect include the following:
3.1 Identity Data. Full legal name, date of birth, nationality, and copies of government-issued identification documents (such as KTP — Kartu Tanda Penduduk — national identity card, passport, or driver's licence) provided during registration and KYC verification.
3.2 Contact Data. Email address, mobile phone number, and city or region of residence (e.g., Jakarta, Surabaya, Bandung, Bali) as provided during account registration or subsequent profile updates.
3.3 Financial Data. Bank account details (including accounts with BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, or BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit amounts, withdrawal records, and balance information — all denominated in Indonesian Rupiah (IDR / Rp).
3.4 Account & Usage Data. Login timestamps, IP addresses, device type and operating system, browser type and version, session duration, pages visited, betting history, game activity records, and any communications submitted to lipat4 customer support.
3.5 Preference Data. Preferred payment methods, communication preferences, bonus opt-in choices, and responsible gaming settings such as deposit limits, cooling-off periods, or self-exclusion status.
3.6 Technical Data. Device identifiers (including mobile device IDs), geolocation data (at city or region level, where permitted), and cookie and tracking pixel data as described in Section 10 of this Policy.
lipat4 collects personal data through the following channels:
lipat4 processes your personal data for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your Member account, including authentication and account recovery. |
| Identity Verification | Conducting KYC and AML checks to verify your identity, confirm your eligibility (21+), and comply with regulatory obligations. |
| Payment Processing | Facilitating deposits and withdrawals via Indonesian bank transfers and e-wallet services, and maintaining accurate transaction records. |
| Platform Operation | Delivering sports betting, live casino, slot games, and all other lipat4 Platform services, including personalised odds, game recommendations, and bonus offers. |
| Fraud & Risk Prevention | Detecting and preventing fraud, money laundering, account takeover, bonus abuse, and other prohibited conduct. |
| Legal Compliance | Meeting obligations under applicable licensing conditions, AML regulations, and data protection frameworks. |
| Responsible Gaming | Monitoring betting behaviour for indicators of problem gambling and administering deposit limits, time-out periods, and self-exclusion requests as set out on our Responsible Gaming page. |
| Customer Support | Responding to account enquiries, resolving disputes, and processing complaints submitted to our support team. |
| Marketing Communications | Sending promotional offers, bonus alerts, and platform updates to Members who have opted in to receive such communications. You may opt out at any time. |
lipat4 processes personal data on the following legal bases, depending on the purpose of processing:
7.1 lipat4 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the limited circumstances described below:
8.1 lipat4 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and licensing obligations. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.
9.1 lipat4 employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
9.2 While lipat4 takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorised access to your account, you must notify us immediately at [email protected].
10.1 lipat4 uses cookies and similar tracking technologies to operate the Platform effectively, remember your session and preferences, and analyse how Members interact with our services. The categories of cookies we use are as follows:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality. |
| Functional | Remember your preferences such as preferred language, display settings, and last-visited sections of the Platform to provide a more personalised experience. |
| Analytical | Collect aggregated, anonymised data on how Members navigate the Platform — including pages visited, time on page, and navigation paths — to help us improve Platform performance and usability. |
| Marketing | Used to deliver relevant promotional content based on your browsing behaviour and betting history on lipat4. These are only deployed where you have provided consent. |
10.2 You may manage cookie preferences through your browser settings. Disabling certain categories of cookies (other than strictly necessary cookies) may limit some features of the lipat4 platform but will not prevent you from accessing core account functions.
As a lipat4 Member, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 15:
lipat4 will respond to all verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it.
12.1 The lipat4 platform is strictly intended for adults aged 21 years or older. We do not knowingly collect personal data from any individual under the age of 21. All registration applications are subject to age verification checks, and identity documents are reviewed during KYC to confirm that the applicant meets the minimum age requirement.
12.2 If lipat4 becomes aware that personal data has been collected from an individual under the age of 21 — whether through misrepresentation or any other means — the relevant account will be suspended immediately, all associated funds will be frozen pending investigation, and the personal data of the minor will be deleted from our systems in accordance with our data retention obligations.
12.3 If you are a parent or guardian and believe that a person under 21 in your care has registered an account on lipat4, please contact our support team at [email protected] without delay so that we can take immediate action.
13.1 The lipat4 platform may reference or integrate third-party services — such as game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) and payment providers — whose own privacy practices are governed by their respective privacy policies. lipat4 is not responsible for the privacy practices of any third-party service provider beyond the contractual data processing agreements we maintain with those providers.
13.2 The lipat4 platform does not contain links to external third-party websites for general browsing. Any third-party service integration (such as live dealer game loading or payment gateway redirect) is used exclusively to deliver the services you have requested as a Member and is governed by the data processing clauses in the applicable service agreements.
14.1 lipat4 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Material changes to this Policy will be communicated to Members via email notification or a prominent notice on the lipat4 platform prior to the effective date of the revised Policy.
14.2 The version of this Privacy Policy in effect at the time your personal data is collected governs the processing of that data. Your continued use of the lipat4 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes.
14.3 We recommend that you review this Privacy Policy periodically to stay informed of how lipat4 protects your personal data. The "Last Updated" date at the top of this page always reflects the most recent revision.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by lipat4, please contact our privacy and data protection team. We are committed to addressing all enquiries promptly and transparently.
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week (WIB, UTC+7)
Response Time: We aim to acknowledge all data rights requests and privacy enquiries within 5 business days (WIB) and to provide a full response within 30 calendar days.
For questions about responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page. For general account and payment questions, please consult our FAQ page.
Our Commitment
Every connection to lipat4 is secured with 256-bit SSL/TLS encryption. Your personal data, account credentials, and financial information are protected against interception at all times — from login to withdrawal.
lipat4 does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. Your information is used exclusively to operate your account and deliver the services you have requested.
All Members must complete identity verification before withdrawing funds. Our KYC process confirms your identity, protects your account from takeover, and ensures that only eligible adults (21+) access the Platform.
lipat4 applies the principle of data minimisation — we collect only the information that is genuinely necessary to operate your account and comply with our legal obligations. No superfluous data is requested or retained.
Financial data shared during deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay is processed exclusively through encrypted, contractually bound payment channels. We never store full bank account credentials in plain text.
lipat4 Members have the right to access, correct, restrict, port, or request deletion of their personal data at any time. Marketing communications can be opted out of with a single request to our support team.
Further Reading
Our support team is available 24/7 to address any privacy concern. You can also review our full Terms & Conditions or visit our FAQ for answers to common account and security questions.
Visit the FAQ Terms & Conditions Responsible Gaming Back to Home